Datamax-oneil LP3 LABEL PRINTER User Guide Instrukcja Użytkownika Pobierz pdf (Strona 23)

AINTENANCE

AND

ROUBLESHOOTING

Troubleshooting

Help Desk

If you need additional assistance, please contact Datamax-

O’Neil at (949) 458-0500. Please have the following information

ready:

• Model number

• Serial number

Symptom(s) Action

Printer does not print • Verify the printer is turned on.

• Recharge or replace the battery.

• Verify the battery is properly installed.

• Check your cable connections. (if

applicable)

• Check your radio card connections. If

module is installed incorrectly, or

configured incorrectly, data will not be

transmitted from your host terminal to

the printer.

Media/paper jam • Open the printhead and reinstall

media.

• Verify the media is properly installed.

For more information, see

Printable Media on page 7

• Clean the printhead and the media

cavity.

Reduced battery capacity • Recharge or replace battery.

Media does not feed • Verify the printhead is closed and

latched.

• Verify the label sensors are not

blocked.

Printer does not stop at Q

Mark and/or, printer prints

continuously

• Check your printer's configuration.

Verify the configuration matches the

type of media it is printing on.

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Datamax-oneil LP3 LABEL PRINTER User Guide Instrukcja Użytkownika Strona 23